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FAQ

  • What is your return and exchange policy?
    We offer a 30-day return policy from the date of purchase. Customers can return items as long as they are unworn and unwashed, and the return includes the original packaging. Exchanges are available for different sizes or colors, subject to stock availability.
  • Do you offer free shipping?
    No, we do not offer free shipping at this time. Shipping costs will be calculated at checkout based on the delivery address.
  • How long will it take for my order to ship?
    Orders are typically processed within 2-3 business days. Shipping times may vary based on your location, but standard shipping generally takes 5-7 business days.
  • How can I track my order?
    Once your order has shipped, you will receive a confirmation email with a tracking number to follow your package’s progress.
  • What payment methods do you accept?
    We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.
  • Can I cancel or modify my order?
    Orders can only be modified or canceled within 24 hours of placing them. Please contact us at info@bohofamdesigns.com if you need assistance.
  • Do you ship internationally?
    Yes, we ship internationally. During checkout, you can select the appropriate shipping method for your location.
  • What should I do if I received the wrong item or a damaged product?
    Please contact us at info@bohofamdesigns.com within 7 days of receiving the item, including photos of the product and your order number. We will arrange for a replacement or refund.
  • What sizes do you offer?
    Our size range varies depending on the product, but we typically offer sizes ranging from XS to XXL. Please refer to our size chart on each product page for exact measurements.
  • How do I know which size to choose?
    We provide a detailed size guide for each item. If you are between sizes, we recommend sizing up for a more comfortable fit.
  • Do you restock sold-out items?
    Some popular items are restocked, but availability depends on demand. You can sign up for notifications on the product page to know when an item is back in stock.
  • How can I contact customer service?
    For any inquiries or issues, you can reach us at info@bohofamdesigns.com or through our contact form on the website
  • Do you offer gift cards?
    Yes, we offer digital gift cards, available in various denominations. You can purchase them directly from our website.
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